cdaji Privacy Policy — Your Data, Your Rights
cdaji is committed to protecting the privacy of every player in Bangladesh. This policy explains what data we collect, how we use it, and how we keep it secure.
1Introduction
cdaji ("we", "our", "the Platform") operates https://cdaji.org, an online casino and sports betting platform serving players across Bangladesh. We are committed to handling your personal information responsibly, transparently, and in a manner consistent with applicable data protection principles. This Privacy Policy sets out how cdaji collects, uses, stores, shares, and protects your personal data when you access or use our platform.
By registering an account with cdaji or using any of our services, you confirm that you have read, understood, and agreed to this Privacy Policy. If you do not agree, please discontinue use of the cdaji platform immediately.
Your privacy matters to us. cdaji will never sell your personal data to third parties. We collect only what is necessary to operate the platform safely and we retain your data only for as long as required by law or legitimate business need.
2Information We Collect
cdaji collects personal data across several categories depending on how you interact with the platform. The types of data we may collect include:
3How We Collect Your Data
cdaji collects personal data through the following methods:
- Directly from you — when you register an account, complete KYC verification, make a deposit or withdrawal, contact support, or update your account profile.
- Automatically — via cookies, server logs, and analytics tools as you browse or interact with the cdaji platform.
- From payment processors — transaction confirmation data shared by bKash, Nagad, Rocket, Upay, and banking partners to verify deposits and withdrawals.
- From identity verification partners — where third-party KYC services are used to confirm the authenticity of documents submitted during registration.
4How We Use Your Data
cdaji processes your personal data for the following purposes, each of which is necessary to operate the platform lawfully and effectively:
- Account creation and management — to register your account, verify your identity, and maintain your player profile on cdaji.
- Payment processing — to securely handle deposits and withdrawals via bKash, Nagad, Rocket, and other supported payment channels.
- Fraud prevention and security — to detect, investigate, and prevent fraudulent activity, money laundering, and misuse of the platform.
- Customer support — to respond to your enquiries, resolve disputes, and improve the quality of our support service for Bangladeshi players.
- Responsible gaming — to monitor gaming behaviour, apply deposit limits or self-exclusion where needed, and identify players who may require support.
- Platform improvement — to analyse usage patterns, fix technical issues, and enhance the cdaji experience for all players.
5Legal Basis for Processing
cdaji processes personal data on one or more of the following lawful bases:
- Contractual necessity — processing is required to perform the agreement between you and cdaji, including operating your account and processing transactions.
- Legal obligation — processing is required to comply with applicable laws, including anti-money laundering regulations and mandatory age verification.
- Legitimate interests — processing supports cdaji's legitimate business interests such as fraud prevention and platform security, where these do not override your fundamental rights.
- Consent — where you have given explicit consent for a specific processing activity, such as receiving promotional communications from cdaji.
6Data Sharing and Disclosure
cdaji does not sell, rent, or trade your personal data. We may share your data only where strictly necessary, under the following circumstances:
- Payment processors — bKash, Nagad, Rocket, Upay, and banking partners receive only the minimum data necessary to process your financial transactions.
- Identity verification providers — third-party KYC services receive your identity documents solely to verify your eligibility to use the cdaji platform.
- Regulatory and law enforcement authorities — where cdaji is legally obligated to disclose data in connection with an investigation, court order, or regulatory requirement.
- Analytics providers — anonymised and aggregated data may be shared with analytics partners to help improve the cdaji platform. No personally identifiable information is included.
We never sell your data. Any third party receiving data from cdaji is contractually bound to use it only for the specified purpose and to maintain appropriate security measures at all times.
7Data Security
cdaji implements industry-standard security measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These include SSL encryption across the entire platform, access-controlled data storage, regular security reviews, and ongoing staff training on data protection best practices.
While cdaji takes all reasonable steps to safeguard your data, no internet-based system can be guaranteed as completely secure. If you believe your account has been compromised, please contact us immediately at [email protected]. You can also help protect your account by using a strong, unique password and never sharing your login credentials with anyone.
8Cookies and Tracking Technologies
cdaji uses cookies and similar tracking technologies to operate the platform, personalise your experience, and understand how players use our services. The types of cookies we use include:
- Essential cookies — required for core platform functionality, including session management and login state persistence.
- Analytics cookies — collect anonymised data about how users navigate cdaji, helping us identify areas for improvement.
- Preference cookies — remember your language and display settings so cdaji can deliver a consistent experience on return visits.
You can manage or disable cookies through your browser settings. Please note that disabling essential cookies may affect your ability to log in or use certain features of the cdaji platform.
9Data Retention
cdaji retains your personal data for as long as your account remains active and for a further period as required by applicable law or legitimate business need. Account data is generally retained for a minimum of five years following account closure to satisfy anti-money laundering record-keeping obligations. Financial transaction records may be held for longer where required by law.
Data that is no longer required for its original purpose will be securely deleted or anonymised. If you close your account, cdaji will process your request and delete or anonymise your data subject to any legally mandated retention periods.
10Your Data Rights
As a cdaji user, you have the following rights over your personal data. To exercise any of these rights, contact us at [email protected] with your registered username and a clear description of your request.
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Right of AccessYou may request a copy of all personal data cdaji holds about you. We will provide this within a reasonable timeframe following identity verification.
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Right to RectificationYou may request correction of any inaccurate or incomplete personal data we hold. Basic account details can be updated directly through your account settings.
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Right to ErasureYou may request deletion of your personal data where it is no longer needed for its original purpose, subject to cdaji's legal retention obligations.
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Right to ObjectYou may object to the processing of your personal data for direct marketing purposes or where processing is based on cdaji's legitimate interests.
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Right to Data PortabilityYou may request that cdaji provide your personal data in a structured, commonly used, and machine-readable format where technically feasible.
cdaji will acknowledge all data rights requests within 5 business days and aim to fulfil them within 30 days. Where a request is complex or we receive a high volume, we may extend this by up to 30 additional days and will notify you accordingly.
11Children's Privacy
cdaji is strictly for adults aged 21 and above. We do not knowingly collect personal data from individuals under 21. If we discover that data has been collected from a person under 21, we will immediately delete that data and close the associated account. If you believe a minor has registered on cdaji, please contact [email protected] without delay.
12Third-Party Links
The cdaji platform does not contain links to external third-party websites. This Privacy Policy applies solely to data collected and processed through the cdaji.org platform. Should any third-party integrations be introduced in future, this policy will be updated and registered players will be notified.
13Changes to This Privacy Policy
cdaji reserves the right to update this Privacy Policy at any time to reflect changes in our practices, technology, or legal requirements. When material changes are made, we will update the Last Updated date at the top of this page and, where appropriate, notify registered players via email or an on-platform notification.
Your continued use of cdaji following the publication of an updated Privacy Policy constitutes your acceptance of the revised terms. We encourage you to review this page periodically to stay informed about how your data is handled.
14Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the way cdaji handles your personal data, please reach out to our support team. We take all privacy-related enquiries seriously and respond promptly.
You can reach the cdaji privacy team by email at [email protected]. Please include your registered username, the nature of your request, and any relevant details. Our support team is available 24/7 to assist players across Bangladesh.
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